| Q1: What is the price list? A1: We quote according to details from a certain water treatment unit designed based on raw water condition , treatment requirements and capcity from our customers or details of certain designs from our customers of cooperating engineering companies. Q2: What certifications do we have & what guarantee do we have ? A2: We are certificated by ISO, BV and TUV. Our equipment has one year of gurantee. Q3: How to pay? A3: TT is most appreciated. Our practical is TT. 40% deposit before producing, 60% balance before loading by TT. Q4: How to do onsite installation?/how to start up /operate / shut down /maintain? A4: We offer manual /illustration/ drawing for installation and operation and maintenance. Special technician can be sent to do guide and train work if necessary to the customer, but a reasonable fee will be paid by customers. Q5: What kind of service can you offer? A5: We have a professional technical team ,design ,production , installation ,offer coor- dinated services . Q6: Are you factory or trading company? A6: We are manufacturer and supplier of water treatment equipment and accessories for 16 years. Q7: Where is your factory, can you arrange our trip to there? A7: We can arrange car to pick you up to our factory,40 minutes distance from Guangzhou, 60 minutes distance from Foshan Q8: What capacity of water treatment equipment you can manufacture? A8: Generally from 250L/H to 200T/H Q9: How long the consumables should be replaced? A9: trictly speaking, it depends on source water quality. There is an approximate timetable for consumables replacement:
a. quartz sand, activated carbon: 2-3 years
b. water softening resin: 1 year
c. PP filter element: 2-3 months
d. membrane: 2-3 years
e. UV lamp: 8000 hours | 
